Whether you’re an avid Starbucks, coffee, or just a tech fan, this new upgraded Starbucks App will make your day. As one of the most loved coffee providers, there is, Starbucks just found another new and funky way to keep their customers both entertained and satisfied, and that’s by adding a barista chatbot to their app. It’s simply another excellent example of the good things that AI has to offer and how it will make our lives that little bit better.
This new feature is aptly named My Starbucks Barista and is “an innovative conversational ordering system.” There will be a limited beta version of the feature that’s expected to be released in early 2017 that will enable customers to place their orders via a chatbot interface or simple voice command.
Even if you don’t like coffee, you have to admit it’s a pretty cool feature. For the coffee giants, it’s simply an extended version of their mobile order and pay system that was first introduced back in September 2015. This app is already doing great on its own, with around eight million customers using the mobile pay facility.
Starbucks aren’t the only ones employing the use of chatbots within its business model. Facebook, Dominos, Taco Bell, and even Butterball have gone in a similar direction. Wherever you turn nowadays, somewhere you will see the integration of AI, so why should getting your coffee be any different? But, if you are a fan, you will need to hold on just a little longer until the release early next year.
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